Troubleshooting Guide for Educators
Problem: iPad battery keeps draining quickly Check the battery usage by going to Settings , then Battery . Look to see what apps are being used and delete any that are using up the battery power. Apps are deleted by going to the home screen and finding the app that should be deleted. Hold the app down until the menu appears and click on the Remove App option. Click Delete App on the next menu and then Delete when asked if you want to delete the app and its data. Check what apps are being used behind the scenes by going to Settings , General and then Background App Refresh . One option is to click on the Background App Refresh and click on the Off option. If the Wi-Fi or Wi-Fi & Cellular Data options are clicked, turn off any apps that don’t need to have refreshed in the background by clicking on the button so it is gray. Update the iPad by going to Settings , General and Software Update . Click Download and I...